Shipping Information


How long will it take to process my order? 
On average it takes around 1-3 days to process your order.

How long will it take for my order to arrive? 
If you live in the United States, United Kingdom, Canada, Australia, New Zealand or any other European Union Countries please also 1-4 weeks for your product to arrive. 
Please allow 2-6 weeks for shipping to the rest of the world.

Order Confirmation Emails. 
Once you complete your order, you will receive an email confirmation sent to your provided email. If you have not received an email confirmation please contact us immediately at sonicwattsnz@gmail.com, because we might have received the wrong email from you.

Epacket Deliveries. 
At SonicWatts we try to use epacket shipping to keep shipping prices FREE for our customers. However, depending on destination, possible custom delays, holidays etc shipping times can vary. However, epacket shipping seems to be a much more consistent option in terms of average shipping times compared to other economical shipping options. Fortunately, all of this can be easily monitored thanks to the tracking service included in epacket deliveries, giving you, the customer peace of mind while your package in 'en route'.

Will the customer have to pay any Customs/ Duties Taxes with Shipping? 
All deliveries go through traditional custom clearances which may possibly require customers to pay any applicable duties and taxes on arrival. It's also best to check with your local laws to see when you would have to pay duties/ taxes on imported purchases and for what kind of items.

We are here to make sure you have a pleasant experience with SonicWatts and we will do our very best to answer any questions you might have to ask.

Any questions, please send to: 
sonicwattsnz@gmail.com
Kind Regards from us at the 
SonicWatts team.